Shipping Policy

Thank you for choosing Urban Pet Club, your premier destination for premium pet products! Below is our shipping policy designed to ensure a seamless shopping experience for you:

  • Delivery Time:

    • Standard delivery time: 7-10 days from the date of order confirmation.

  • Shipping Information:

    • We currently ship within the specified timeframe to ensure prompt delivery of your products.

  • Support:

    • For any inquiries or assistance regarding your order, reach out to us at support@urbanpetclub.com. Our dedicated support team is ready to assist with any questions or concerns.

  • Tracking Orders:

    • Once your order is dispatched, you will receive a tracking number to monitor the delivery status.

  • International Shipping:

    • Currently shipping to: United States.
    • For international shipping queries, please contact our support team for assistance.

  • Delays:

    • In the rare event of unexpected delays beyond the normal delivery time, our support team will proactively provide updates on your order status.

We value your trust in Urban Pet Club and are dedicated to delivering top-notch service to enhance your shopping experience. Thank you for choosing us!

Note: This shipping policy is subject to change. Please check our website for the most up-to-date information.